• Check water supply to machine
• Replace water inlet valve

• Plugged/Bad water pump
• Faulty water valve

• Open thermistor, replace
• Bad wiring to thermistor

• Check heating element
• Check thermostat

• Check wiring to motor
• Replace motor if necessary

• Bent pull-rod for door latch
• Bad door latch solenoid

Press POWER button. No other buttons work:

• Check wiring harness
• Check pressure sensor switch
• Check circuit board

Press POWER button. No other buttons work:

• check wiring harness
• Check water valve
• Check pressure sensor switch
• Check circuit board

Press POWER button. No other buttons work:

• Check wiring harness
• Check pump motor
• Check circuit board

Close lid.

• Check wiring harness
• Check lid switch
• Check unbalance switch
• Check circuit board

Open lid. Prevalence load and close lid.

• Check wiring harness
• Check lid switch
• Check unbalance switch
• Check circuit board

Turn off household water supply to washer and unplug power cord.

• Check wiring harness
• Check water inlet valve
• Check pressure sensor switch
• Check circuit board

No water detected entering machine or Pressure switch trip not detected.

If after 30 seconds the control does not detect water entering machine, valves will be turned off and the error code will be displayed.

OR

If the control has turned the water valves on and after 8 minutes the flow meter has detected 10.5 gallons of water passing through it, but has not detected the pressure switch trip, the valves will be turned off and the error code will flash.

Press PAUSE/CANCEL twice to clear the display.

• If there is no water in the unit:
  1. Make sure that both valves at the water source(s) are turned on all the way.
  2. Check for plugged or kinked inlet hoses or plugged screens in the inlet valves
  3. Verify inlet valve operation
  
• If there is no water in unit:
  1. Verify drain pump operation.
  2. Verify that the pressure switch hose is in good condition and properly connected to tub and pressure switch.
  3. Verify there is not a siphon problem.
  4. Unplug washer or disconnect power.
  5. Verify wire harness connections to inlet valves, pressure switch, drain pump, flow meter, and Central Control Unit (CCU)
  6. Check all hoses for possible leaks.
  7. Plug in washer or reconnect power.
  8. Verify pressure switch operation.
  9. Verify flow meter operation by blowing air through the part and measuring the resistance.
  10. Verify CCU operation by running a Diagnostic test or any cycle.
  Replace failed component.

Long Drain

If the drain time exceeds 8 minutes, the water valves are turned off and "F02" is flashed.

NOTE: After 4 minutes the "Sud" error will be displayed, then 4 minutes later the F02 error code will be displayed.

Press PAUSE/CANCEL twice to clear the display.

1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make sure the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.

Water Temperature Sensor Error

If during the water heating step in wash cycle, the water temperature sensor (NTC) value is out of range, or the heating element circuit has failed, the "F/05" error code will be displayed.

1. Unplug washer or disconnect power.
2. Check the Water Temperature Sensor. Check the connections to the water temperature sensor.
3. Check resistance of heating element, if present on this model. (abnormal = infinity)

Replace failed component.

Drive Motor Tachometer Error

The control is unable to properly detect motor speed and the machine will shut down. If a failure occurs during high-speed spin, the door will be unlocked after 3 minutes.

1. Verify the shipping system including shipping bolts, spacers and cables are removed.
2. Unplug washer or disconnect power.
3. Check wire harness connections between the drive motor and the Motor Control Unit (MCU), and between the MCU and the Central Control Unit (CCU).
4. Plug in washer or reconnect power.
5. Check the MCU by looking for operations of the drive motor.
6. Check the drive motor for powered rotations.

Replace failed component.

Motor Control Unit Error

The main control has detected a short i the Motor Control Unit. If a failure occurs during high-speed spin, the door will be unlocked after three minutes.

1. Unplug washer or disconnect power.
2. Check wire harness connections between the Drive Motor and the Motor Control Unit (MCU), and between the MCU and the Central Control Unit (CCU)
3. Plug in washer or reconnect power.
4. Check the MCU by looking for operations of the drive motor.
5. Check the drive motor for powered rotations.

Replace failed component.

Overflow Condition

If the Overflow contact on the pressure switch is closed for more than 60 seconds an Overflow condition will occur. In an Overflow condition, the door will remain locked, and the Drain Pump will run constantly, even if PAUSE/CANCEL is pressed twice and the display is cleared. Turn off hot and cold water faucets and unplug the unit before servicing.

1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check Wire Harness connectors to the Drain Pump, Pressure Switch, and Central Control Unit (CCU)
4. Check/Clean any foreign objects from Drain Pump Filter
5. Check for Drain Pump Failure
6. Check the Inlet Valve for proper shut off
7. Check the Pressure switch for proper operation

Replace failed component.

Motor Control Unit (MCU) Heat Sink Thermal Trip

If the thermal protector on t;he MCU heat sink gets too hot, it will open the thermal protector on the heat sink which will stop motor functions and an "F10" will be displayed.

1. Check for Proper Installation, verify the unit is located near a source of heat and has proper ventilation.
2. Unplug washer or disconnect power.
3. Check Wire Harness connectors to the MCU, and Central Control Unit (CCU)
4. Check the Drive system for any worn or failed components
5. Plug in washer or reconnect power.
6. Check MCU by looking for operations of the drive motor.
7. Check drive motor for powered rotations.

Replace failed component.

Serial Communication Error

Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.

1. Unplug washer or disconnect power.
2. Check wire harness connections to the MCU, the motor, and Central Control Unit (CCU).
3. Check the drive system for any worn or failed components.
4. Plug in washer or reconnect power.
5. Verify CCU operation by running a Diagnostic test or any cycle.
6. Check the MCU by looking for operations of the drive motor.
7. Check the drive motor for powered rotations.
8. Check that the serial harness at the MCU is not mounted upside down. The wires should be to the left when facing MCU connectors.

Replace failed component.

Dispenser Circuit Error

The dispenser motor is not able to be driven to it's proper position.

1. Unplug washer or disconnect power.
2. Check mechanical linkage from dispenser motor to the top of the dispenser.
3. Check the wire harness connections to the dispenser motor and Central Control Unit (CCU)
4. Check dispenser motor for powered rotations.

Replace failed component.

EEPROM Error

The Central Control Unit (CCU) receives its data from an EEPROM onboard the CCU. If there is an error reading this data, it will cause this error.

A power glitch may cause this error.

1. Unplug washer or disconnect power for two minutes.
2. Verify CCU operation by running a Diagnostic test or any cycle. Replace if defective.

Motor Control Unit (MCU) Error

If the MCU detects multiple resets or errors during a wash cycle, it will go into this error mode.

1. Unplug washer or disconnect power.
2. Check Wire Harness connectors to the MCU, the motor, and the Central Control Unit (CCU)
3. Check Drive Belt
4. Plug in washer or reconnect power.
5. Check the MCU by looking for operations of the drive motor.
6. Check the drive motor for powered rotations.

Replace failed component.

CCU/Touchpad/LED assembly error

This error occurs if the touchpad/DED assembly is not able to transmit/receive data to/from the central control unit (CCU)

1. Check the touchpad/LED assembly by selecting different cycles and changing the modifiers and options available to confirm the touchpad/LED is responding
2. Unplug washer or disconnect power.
3. Check Wire Harness connectors to the touchpad/LED assembly and Central Control Unit (CCU)

Replace failed component.

Pressure switch failure

If after 30 seconds the control does not detect water entering machine, the valves will be turned off and the error code will be displayed
OR
If the control has turned the water valves on, and after 8 minutes, the flow sensor has detected 10.5 gallon of water passing through it, but has not detected the pressure switch trip, the valves will be turned off, and the error code will flash.

1. Unplug washer or disconnect power.
2. Check to verify that the pressure switch is operational.
3. Replace pressure switch.

System leak

If after 30 seconds the control does not detect water entering machine, the valves will be turned off and the error code will be displayed.
OR
If the control has turned the water valves on, and after 8 minutes, the flow sensor has detected 10.5 gallons of water passing through it, but has not detected the pressure switch trip, the valves will be turned off, and the error code will flash.

Press PAUSE/CANCEL twice to clear the display.

1. Check for crack or holes in the washer tub and pressure switch hose.
2. Replace components if necessary.

Door Lock Error

A door Lock Error occurs if the door cannot be locked. It will try to lock it 6 times before displaying the error.

• Door Lock Mechanism broken or removed from the Door
• Door Switch/Lock unit failure.

1. Unplug washer or disconnect power.
2. Check door switch/lock unit.
3. Check the wire harness connections to the door switch/lock unit and Central Control Unit (CCU)

Door Unlock Error

A Door Unlock Error occurs if the door cannot be unlocked. It will try to unlock the door 6 times before displaying the error.

• Door Lock Mechanism broken.
• Door Switch/lock unit failure

1. Check door switch/lock unit for foreign objects.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the door switch/lock unit and Central Control Unit (CCU)

Note: The door switch/lock unit can be manually unlocked by the following procedure:

1. Unplug the power cord from the outlet.
2. Remove the lower toe panel.
3. Reach up along the inside of the front panel and locate the bottom of the door latch assembly.
4. Located on the bottom of the door latch assembly is a teardrop shaped tab. Gently pull the tab down approximately 1/4", or until a click is heard.
5. The door may now be manually opened.

Suds lock (Overdose of detergent detected during the wash cycle)

The Motor Control Unit senses a suds lock condition by analyzing the current draw on the drive motor. If "Sud" is displayed a potential Suds Lock is detected. This may signify a bad pump, and extra heavy load, excessive detergent, or excessive suds.

If too much detergent was used:

1. Run the unit through Rinse/Spin cycle.
2. Run a Normal cycle without adding any detergent.

This should clear the unit of the excess detergent.

1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the drain pump, pressure switch, and Central Control Unit (CCU)
4. Check/clean drain pump filter of any foreign objects.
5. Plug in washer or reconnect power.
6. Check drain pump.
7. Check the pressure switch.
8. Verify CCU operation by running a Diagnostic test or any cycle.

One of the following:

• The load is too small
• The appliance is tilted
• Laundry is gathered to one side
• Non-distributed things are put into the drum

The sensor switch assembly is out of order.

One of the following:

• Door not all the way closed
• Loose electrical connections at door switch and pwb assembly
• Door switch assembly is out of order
• Gasket on door may be creased in

Themistor is out of order

• The connector (3-pin, male, white) in the motor harness is not connected to the connector (3-pin, female, white) of stator assembly
• The electrical contact between the connectores, (3-pin, male, white) in the motor harness and 4-pin, female, white connector in the main PWB assembly is bad or unstable. Or the motor harness between the sator assembly and main PWB assembly is cut (open circuit).
• The hall sensor is out of order/defective.

Loose ball sensor connector, ball is out of order.

This is displayed only when the start/pause button is first pressed in the OC test mode.

No water detected entering machine or Pressure switch trip not detected.

If after 30 seconds the control does not detect water entering machine, valves will be turned off and the error code will be displayed.

OR

If the control has turned the water valves on and after 8 minutes the flow meter has detected 10.5 gallons of water passing through it, but has not detected the pressure switch trip, the valves will be turned off and the error code will flash.

Press PAUSE/CANCEL twice to clear the display.

• If there is no water in the unit:
  1. Make sure that both valves at the water source(s) are turned on all the way.
  2. Check for plugged or kinked inlet hoses or plugged screens in the inlet valves
  3. Verify inlet valve operation

Long Drain

If the drain time exceeds 8 minutes, the water valves are turned off and "F/02" is flashed.

NOTE: After 4 minutes the "Sud" error will be displayed, then 4 minutes later the F02 error code will be displayed.

Press PAUSE/CANCEL twice to clear the display.

• Check the drain hose and make sure it is not plugged or kinked.
• Check the electrical connections at the pump and make sure the pump is running.
• Check the drain pump filter for foreign objects.
• If the above does not correct the problem, replace the pump.

Water Temperature Sensor Error

If during the water heating step in wash cycle, the water temperature sensor (NTC) value is out of range, or the heating element circuit has failed, the "F/05" error code will be displayed.

• Check the Water Temperature Sensor, heating Element and Element Relay
• Check connections to the Sensor, Heating Element and Relay

Drive Motor Tachometer Error

The control is unable to properly detect motor speed and the machine will shut down. If a failure occurs during high-speed spin, the door will be unlocked after 3 minutes.

• Check wire harness connections between the Drive Motor/Tachometer and the Motor Control Unit (MCU), and between the MCU and the Central Control Unit (CCU)
• Check the Drive Motor
• Check the MCU
• Check the Wire Harness

Motor Control Unit Error

The Central Control Unit has detected a short in the motor control unit. If a failure occurs during high-speed spin, the door will be unlocked after 3 minutes.

• Check wire harness connections between the Drive Mot er and the Motor Control Unit (MCU), and between the MCU and the Central Control Unit (CCU)
• Check the Drive Motor
• Check the MCU
• Check the Wire Harness

Overflow Condition

If the Overflow contact on the pressure switch is closed for more than 60 seconds an Overflow condition will occur. In an Overflow condition, the Door will remain locked, and the Drain Pump will run constantly, even if PAUSE/CANCEL is pressed twice and the Display is cleared. Unplug the unit to service.

• Check the drain hose and make sure it is not plugged or kinked.
• Check Wire Harness connectors to the Drain Pump, Pressure Switch, and Central Control Unit (CCU)
• Check/Clean foreign objects from Drain Pump Filter
• Check for Drain Pump Failure
• Check the Inlet Valve for proper shut off
• Check the Pressure switch for proper operation

Motor Control Unit (MCU) Heat Sink Thermal Trip

If the thermal protector on t;he MCU heat sink gets too hot, it will open the thermal protector on the heat sink which will stop motor functions and an "F/10" will be displayed.

• Check for Proper Installation, verify the unit is located near a source of heat and has proper ventilation.
• Check Wire Harness connectors to the MCU, and Central Control Unit (CCU)
• Check the Drive system for any worn or failed components
• Check MCU
• Check Motor

Serial Communication Error

Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.

• Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU)
• Check the Drive system for any worn or failed components
• Check MCU
• Check CCU
• Check Motor
• Check Wire Harness

Dispenser Circuit Error

The dispenser motor is not able to be driven to it's proper position.

• Check mechanical linkage from dispenser motor to the top of the dispenser.
• Check Wire Harness connections to the dispenser motor and Central Control Unit (CCU)
• Check Dispenser Motor

EEPROM Error

The Central Control Unit (CCU) receives it's data from an EEPROM onboard the CCU. If there is an error reading this data, it will cause this error.

• A power glitch may cause this error. Try unplugging the unit for two minutes to see if that fixes the error.
• Check CCU

Motor Control Unit (MCU) Error

If the MCU detects multiple resets or errors during a wash cycle, it will go into this error mode.

• Check Wire Harness connectors to the MCU, the motor, and the Central Control Unit (CCU)
• Check Drive Belt
• Check MCU
• Check Motor
• Check Wire Harness

SUDS LOCK (Overdose of Detergent detected during the Wash Cycle)

The motor control unit senses a suds lock condition by analyzing the current draw on the drive motor. If "Sud" is displayed a potential suds lock is detected. This may signify a bad pump, an extra heavy load, excessive detergent, or excessive suds.

• If too much detergent was used, run the unit through a Rinse/Spin cycle, then a Normal cycle, without adding any detergent. This should clear the unit of the excess detergent.
• Check the drain hose and make sure it is not plugged or kinked.
• Check Wire Harness connectors to the Drain Pump, Pressure Switch, and Central Control Unit (CCU)
• Check/Clean foreign objects for Drain Pump Filter
• Check Drain Pump
• Check Pressure Switch
• Check CCU

Door Lock Error

A door Lock Error occurs if the door cannot be locked. It will try to lock it 6 times before displaying the error.

• Door Lock Mechanism broken or removed from the Door
• Check Door Lock/Switch Assembly
• Check the wire harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU)
• Door Lock /Switch Assembly Failure

Door Unlock Error

A Door Unlock Error occurs if the door cannot be unlocked. It will try to unlock the door 6 times before displaying the error.

• Door Lock Mechanism broken.
• Check Door Lock/Switch Assembly for foreign objects
• Check Wire Harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU)

PF flashes if the washer loses power during a running cycle. The washer does not flash PF when it is first plugged in.

Press START to continue the cycle from the moment that power was lost -OR-

Press STOP/CANCEL to clear the display and completely cancel the cycle.

FL flashes if any overfill condition occurs. This condition occurs when excessive water in the tub causes the overfill switch to trip. The control must realize that the trip was due to an overfill condition instead of a suds lack condition in order for FL to be displayed

With an overfill condition, the beeper repeats a warning every 10 seconds with no time-out. The pump is cycled in drain mode for 30 seconds on, 30 seconds off until the overfill switch resets or power is discontinued to the unit.

Press STOP/CANCEL to clear the display.

This error code is displayed if the control failed to save cycle information during a power failure. This does not generate an error code beep.

Press STOP/CANCEL to clear the display

If the water fill time exceeds ten minutes, the water valves are turned off and LF is flashed.

Press STOP/CANCEL to clear the display.

If there is any breakdown in communication between the machine controller and the motor controller, CE flashes and the unit beeps once.

Some common causes of CE errors include:

• Conformal coating on serial communications pins between the machine controller and motor controller. After disconnecting power to the unit, try scraping this coating off the pins.
• Check the resistance values between the serial communications pins with the connectors in place. Make sure the harness does not have a bad connection.
• Check the quick disconnect at the motor terminal. The drive motor must be hooked up properly or a CE error will occur.
• Drive motor thermal protector has opened.
• Motor controller is not powered or fuse has opened. Replace motor controller.
• Press STOP/CANCEL to clear the display.

Ld Flashes if it takes longer than 5 minute to pump out water to a point where the operating pressure switch resets.

Press STOP/CANCEL to clear the display

Average current limit
Or
Instantaneous current limit

If a status signal comes back from the motor controller that a current limit has been breached, the unit will return to standby mode and display either CA for average current limit trip or CI for instantaneous current limit trip.

Average current trip occurs if there is a 2 second average of current draw greater than 5.55 amps at the motor windings.

Instantaneous current trip occurs if there is a spike of 26 amps instantly at the motor windings.

This may signify problems with the drive motor, thermal protector, or motor controller. Over-loading the unit may cause this problem.

Press STOP/CANCEL to clear the display

If the motor controller detects an unrecoverable off-balance condition, the machine controller will shut down and display an ob for Off Balance

If this condition occurs, the lid switch must be opened a least once before restarting the cycle. Opening the lid will allow you to view and redistribute the load.

Press STOP/CANCEL to clear the display

Sr signifies a failure of the relay in the closed position. With this failure, power to the motor controller cannot be turned off by the machine controller.

The machine control board may have a bad relay and may need to be replaced. Check pins 1 and 5 of P16 of the machine controller and pins 1 and 2 of P1 of the motor controller. This should have AC line voltage when the motor controller is powered.

Press STOP/CANCEL to clear the display.

The control should flash this error code if it cannot detect the lid switch opening and closing properly. This error code may also be used if there is a disagreement between the motor and machine controllers on the stat of the lid switch. The control should not allow the unit to run in this condition.